はじめましてtakaoです


クラッシュするのでアドオンを無効にしたり、再インストールしたり対策を講じましたが改善されません


環境は下記の通りです。

ウィンドウズ１０　セキュリティーソフト　ノートン　




AdapterDeviceID: 0x5916
AdapterDriverVersion: 21.20.16.4550
AdapterSubsysID: 00000000
AdapterVendorID: 0x8086
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:52.3.0
AvailablePageFile: 4610392064
AvailablePhysicalMemory: 4354727936
AvailableVirtualMemory: 3375996928
BIOS_Manufacturer: American Megatrends Inc.
BlockedDllList:
BreakpadReserveAddress: 43057152
BreakpadReserveSize: 67108864
BuildID: 20170815040357
CPUMicrocodeVersion: 0x30
ContentSandboxCapable: 1
ContentSandboxLevel: 0
CrashTime: 1503624338
EMCheckCompatibility: true
Email:
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1503024296
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x5916, AdapterSubsysID: 00000000, AdapterDriverVersion: 21.20.16.4550
FP(D10-L1100-W00001000-T0000) DWrite? DWrite+
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 128621
StartupCrash: 0
StartupTime: 1503622556
SystemMemoryUsePercentage: 48
TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86","buildId":"20170815040357","version":"52.3.0","vendor":null,"platformVersion":"52.3.0","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8096,"virtualMaxMB":4096,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":142,"stepping":9,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":2904,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2"]},"os":{"name":"Windows_NT","version":"10.0","locale":"ja-JP","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":15063,"windowsUBR":540,"installYear":2017},"hdd":{"profile":{"model":"SAMSUNG MZNTY256HDHP-00007","revision":"MAT2106Q"},"binary":{"model":"SAMSUNG MZNTY256HDHP-00007","revision":"MAT2106Q"},"system":{"model":"SAMSUNG MZNTY256HDHP-00007","revision":"MAT2106Q"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","adapters":[{"description":"Intel(R) HD Graphics 620","vendorID":"0x8086","deviceID":"0x5916","subsysID":"00000000","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVersion":"21.20.16.4550","driverDate":"11-11-2016","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1200,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sCohort":"unknown","telemetryEnabled":false,"locale":"ja","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":16271},"addons":{"activeAddons":{},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"既定のテーマ。","name":"Default","userDisabled":false,"appDisabled":false,"version":"52.3.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16271,"updateDay":17396},"activePlugins":[],"activeGMPlugins":{},"activeExperiment":{},"persona":null}}
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 9831751680
TotalPhysicalMemory: 8489574400
TotalVirtualMemory: 4294836224
URL:
UptimeTS: 5055.66740452
Vendor:
Version: 52.3.0
Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
RSVP TCPv6 サービス プロバイダー : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
RSVP TCP サービス プロバイダー : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
RSVP UDPv6 サービス プロバイダー : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
RSVP UDP サービス プロバイダー : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
MSAFD Irda [IrDA] : 2 : 26 : 1 : 1 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 3972523d-2af1-11d1-b655-00805f3642cc
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a
useragent_locale: ja
上記の他にプログラム不正終了時の状態についての技術情報がこのレポートに含まれます。



お分かりになる方がいらっしゃたらご協力いただけますでしょうか。




　

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